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How can I contact customer service with questions regarding my subscription?
It's easy to manage your subscription online. If you have any questions regarding your subscription, just click here. Or write: HOW, P.O. Box 420235, Palm Coast, FL 32142-0235. If you prefer to call us, dial (386) 246-3365 and our Customer Service Representative will be happy to help you.

When can I expect my first issue?
Your first issue will arrive approximately 4 to 6 weeks after we receive your order.

When can I expect to receive my issues each month?
HOW is published 6 times a year on a bimonthly basis. Your magazine should arrive by the 20th of the month prior to the first month in the issue date. For example, your July/August issue should arrive by June 20th.

When does my subscription expire?
The date your subscription expires appears on your magazine mailing label, above your name. This label is affixed to the wrapper in which your magazine arrives. The date indicates the last issue in your subscription. Please see sample of mailing label below.

I'm moving. How do I submit a change-of-address?
Click here to notify us of an address change. Please notify us 4-6 weeks prior to your move, to guarantee uninterrupted service.

Why do I get additional invoices or renewal notices after I've responded?
We make every effort to prevent this from happening. However, sometimes your response and our letters cross in the mail. If you receive a notice from us and you've already responded, simply ignore it. If you receive several notices, it is possible that we did not receive your response, and you should contact us.

How do I give a gift subscription to HOW?
Giving HOW is a great idea! Order a gift subscription online and save! Or call: (386) 246-3365.

How do I order back issues of HOW?
Back issues are available in limited supply. Click here and you can order online via our secure server. Or if you know the exact month and year of the issue you want, call our customer service department toll-free at 1-800-258-0929 to order. If you prefer to order by mail, send an inquiry requesting our current back issue order flyer to: HOW Back Issues, 4700 E. Galbraith Rd., Cincinnati, OH 45236.

Do you put my name on other mailing lists?
We make our subscribers' names available to other reputable companies whose products and services we feel may interest you. Many of our subscribers find this a valuable and time-saving service. We strictly monitor use of our list. If you would prefer not to receive these mailings, just send us your magazine mailing label with instructions not to release your name. Mail to
List Manager
F+W Publications, Inc.
4700 E. Galbraith Rd.
Cincinnati, OH 45236

Does HOW offer discounts to educators or students?
Educator/student discounts are available by special arrangement with the publisher. For more details, email Debbie_dot_Paolello at fwpubs_dot_com or call (513) 531-2690.

100% Satisfaction Guarantee
If at any time during your subscription you're less than satisfied with HOW, let us know and we'll refund your entire subscription amount. No questions asked.